Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- 4 PM - 7 PM
- Thursday
- 8 AM - 8 PM
- Friday
- 8 AM - 8 PM
- Saturday
- 8 AM - 2 PM
- Sunday
- Closed
Cancellation Policy
<section style="
background-color:#f8f6ef;
color:#000000;
font-family: 'Helvetica Neue', Arial, sans-serif;
padding:3rem 1.5rem;
max-width:700px;
margin:0 auto;
line-height:1.6;
">
<h2 style="
text-align:center;
font-size:1.5rem;
font-weight:600;
letter-spacing:-0.03em;
text-transform:uppercase;
margin:0 0 1.5rem 0;
">
Cancellation & Rescheduling Policy
</h2>
<p style="font-size:0.95rem; margin-bottom:1.5rem; text-align:center;">
By booking with ReBourne Aesthetics & Wellness, you agree to the terms below.
</p>
<div style="border-top:1px solid #000; padding-top:1.5rem;">
<h3 style="font-size:1rem; font-weight:600; margin:0 0 0.5rem 0; text-transform:uppercase; letter-spacing:-0.02em;">
Booking Deposits
</h3>
<p style="font-size:0.95rem; margin:0 0 1.25rem 0;">
All appointments require a non-refundable deposit at the time of booking. This deposit will be applied
toward your service total at checkout.
</p>
<h3 style="font-size:1rem; font-weight:600; margin:0 0 0.5rem 0; text-transform:uppercase; letter-spacing:-0.02em;">
Cancellations & Rescheduling
</h3>
<p style="font-size:0.95rem; margin:0 0 1.25rem 0;">
We require at least <strong>24 hours’ notice</strong> to cancel or reschedule.
Appointments canceled or rescheduled with less than 24 hours’ notice will result in
<strong>forfeiture of the deposit</strong>.
</p>
<p style="font-size:0.95rem; margin:0 0 1.25rem 0;">
<strong>No-call / no-show</strong> clients will be charged
<strong>100% of the scheduled service total</strong> and may be restricted from future booking.
</p>
<h3 style="font-size:1rem; font-weight:600; margin:0 0 0.5rem 0; text-transform:uppercase; letter-spacing:-0.02em;">
Late Arrivals
</h3>
<p style="font-size:0.95rem; margin:0 0 1.25rem 0;">
There is a 10-minute grace period. Arrivals after 10 minutes may lead to a shortened service or
cancellation at the provider’s discretion. If we are unable to complete the service due to late arrival,
the deposit is forfeited.
</p>
<h3 style="font-size:1rem; font-weight:600; margin:0 0 0.5rem 0; text-transform:uppercase; letter-spacing:-0.02em;">
Refunds
</h3>
<p style="font-size:0.95rem; margin:0 0 1.25rem 0;">
All deposits and service payments are <strong>non-refundable</strong>.
If ReBourne Aesthetics & Wellness must cancel your appointment, your deposit may be transferred
one time to a future appointment.
</p>
<h3 style="font-size:1rem; font-weight:600; margin:0 0 0.5rem 0; text-transform:uppercase; letter-spacing:-0.02em;">
Emergencies
</h3>
<p style="font-size:0.95rem; margin:0 0 1.25rem 0;">
We understand true emergencies happen. Please contact us as soon as possible.
Exceptions may be made at management’s discretion.
</p>
<h3 style="font-size:1rem; font-weight:600; margin:0 0 0.5rem 0; text-transform:uppercase; letter-spacing:-0.02em;">
Agreement
</h3>
<p style="font-size:0.95rem; margin:0;">
Booking an appointment confirms that you understand and accept this policy.
</p>
<p style="font-size:0.9rem; margin:2rem 0 0 0; text-align:center; font-style:italic;">
ReBourne Aesthetics & Wellness • Ridgeland, Mississippi
</p>
</div>
</section>